Plain answers from the people who actually make the product. Tap a question to expand.
What is included in the Scaffolders RESOLVE Belt Set?+
The kit is a four-piece scaffolder's starter set: the Hammerex Scaffolder's Tool Belt with rivet-reinforced multi-holder design and steel buckle, the Scaffolders Tilted Spanner Belt Holder in premium leather, a Hammerex Tool Lanyard 1.5m for working at height, and a pair of Hammerex Hi-Visibility Safety Glasses with an impact-resistant lens. Everything a working scaffolder needs to start a shift, bundled at a single kit price.
How is the Scaffolders RESOLVE belt constructed to handle heavy tool loads?+
The belt is triple-lined with an inner steel belt plate that prevents buckle pull-through under heavy tool loads, which is the most common belt failure when scaffolders load up a full kit. The 2 inch (50mm) belt is tested to 10kg of carried load, rivet-studded across the stress points and stitched with industrial-grade thread. Twin lanyard slides give you two secure tether points without needing aftermarket clips.
Can I get the RESOLVE Belt Set in my specific waist size?+
Yes. The belt is available in multiple waist sizes so it fits you correctly rather than being a one-size compromise. Send your waist measurement (around the trousers, where the belt sits) through the contact form when you order, and we will build the kit to that size in our Yogyakarta workshop. Buying the right size from the start keeps the tool load balanced and stops the belt sagging over a long shift.
Is UK shipping included on the Scaffolders RESOLVE Belt Set?+
Yes. UK delivery is free on the RESOLVE Belt Set and typically arrives in around five working days once dispatched. The kit is built and packed in our Yogyakarta workshop and ships with tracking. Dispatch normally follows within three working days of order, plus any extra time for custom waist sizing. The full kit price is around 28 percent below buying the four items separately.
Are the safety glasses in the RESOLVE kit suitable for daily scaffolding work?+
Yes. The Hammerex Hi-Visibility Safety Glasses included in the kit have an impact-resistant lens designed for site use, where flying debris from cutting clamps, drilling timbers or knocking couplers is a daily hazard. They are sized to sit comfortably under a hard hat. The whole RESOLVE kit carries a one-year warranty against manufacturing defects on every component, including the glasses, lanyard, belt and holder.
Is this scaffolders tool belt popular with UK scaffolders?+
Yes — it is a popular choice with UK scaffolders working commercial, domestic and industrial sites. The layout suits the standard UK 19/21mm and 22mm scaffold spanner combinations, and the leather build handles the daily wear of UK scaffolding work without going soft or losing shape.
Is this a lightweight scaffolders belt with extra room?+
Yes — UK scaffolders often prefer lightweight belts with more room over heavy military-style rigs. This belt strikes that balance: solid-core leather construction for durability across long site life, but cut to keep the overall weight down so it does not slow you on long climbs.
Can I use this belt for tube-and-fitting AND system scaffolding?+
Yes. The layout works for both tube-and-fitting (where you need quick spanner access) and system scaffolding such as Layher Allround or Cuplok (where ratchets and a hammer get more use). UK scaffolders running mixed sites can keep one belt set up for both jobs.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.