Plain answers from the people who actually make the product. Tap a question to expand.
What sizes does the Hammerex Water Repellent Apron come in and which suits a taller wearer?+
The apron is made in two sizes. Standard is 76 by 58 cm and works well for most adults. Jumbo is 105 by 58 cm and gives extra body coverage for taller wearers or for jobs where you want protection past the knees. Pick your size on the WhatsApp quote so we can dispatch the right one from our Yogyakarta workshop. Price is the same across colours and sizes.
Is the apron suitable for butchery and wet kitchen work, not just barbers?+
Yes. The body is premium synthetic leather that repels water, oil and stains, so we sell it just as often to butchers, bakers, baristas, fishmongers and cleaners as we do to barbers. The front pocket fits towels, tools or a phone, and the surface wipes clean at the end of a shift. Heavy-duty stitching holds up to daily wear in a working kitchen or wet trim chair.
What colours can I order the apron in and are they all the same price?+
You can choose Light Brown, Dark Brown, Black, Red or Turquoise. All five colours are in stock at our Yogyakarta workshop and priced the same at GBP 6.70, so the choice is purely about how you want it to look in your salon, kitchen or workshop. Tell us the colour on the WhatsApp quote and we will dispatch within 3 working days of order confirmation.
How do I clean the apron and will it shrink or crack after repeated wipes?+
A damp cloth with mild soapy water is enough for daily cleaning. The synthetic leather body is built to wipe down without absorbing stains, and it does not shrink. Avoid soaking the apron or running it through a washing machine, as that can affect the buckle and stitching. Treated this way, the apron holds its shape and finish through years of use in a barber chair or kitchen.
Does the Hammerex apron come with a warranty if the stitching or buckle fails?+
Yes. Every Water Repellent Apron carries a one-year warranty against manufacturing defects, covering the heavy-duty stitching and the quick-release buckle. If something goes wrong inside that window, message the Hammerex team on WhatsApp with a photo and your order reference and we will arrange a replacement. The aprons are made in our own Yogyakarta workshop, so we deal with warranty claims directly rather than through a distributor.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.