Plain answers from the people who actually make the product. Tap a question to expand.
What sizes does the Spatula Protective Wallet come in and can you make a custom size?+
The wallet ships in 10, 12, 14, 16, 18, 20, 24, 32 and 40 inch sizes, with single-unit prices ranging from £6.99 at 10 inch to £12.99 at 40 inch. Pick the size at the picker above. If your spatula or filling blade is an unusual length, message us on WhatsApp - we run custom sizes from the Yogyakarta workshop on request, quoted before you commit.
What blades and knives does the Spatula Protective Wallet fit?+
The wallet is built for plastering spatulas, drywall knives, finishing blades, skimming blades, jointing knives, taping knives, filling knives and decorating spatulas. Plasterers, drywall finishers, decorators and builders use it to keep blade edges square between jobs. The hanging ring lets it sit on a workshop board, the van wall or beside the tool bench so the right blade is always in reach.
What is the wallet made from and why heavy leather?+
The body is premium heavy-duty leather with reinforced yellow contrast stitching and a soft-close button fastening system. We chose leather because spatula and drywall blades have thin, sharp edges that cut through fabric over time - leather holds up to the contact and conforms slightly to the blade for a snug fit. The yellow stitching is also the Hammerex visual signature that makes the wallet easy to spot on a busy site.
Does the wallet help my blades stay straight as well as protected?+
Yes. The wallet is built to keep blades straight while preventing edge wear and scratches. Leather pressed flat against a stored blade is what stops the warping you get when knives are tossed into a tool bag and bent slightly each time. The soft-close button system holds the wallet shut without forcing the blade against the inside seam, and the hanging ring lets you store the wallet upright so gravity helps too.
How long does the Spatula Protective Wallet take to arrive in the UK?+
All sizes are in stock and we dispatch within 3 working days of confirmed order. Typical UK delivery is around 5 working days from dispatch. Outside the UK our team quotes air freight on WhatsApp before you commit. Each wallet carries a 1 year manufacturing-defect warranty from the dispatch date, with every unit hand-finished at our Yogyakarta workshop in black leather with the yellow contrast stitching.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.