Plain answers from the people who actually make the product. Tap a question to expand.
How many seed packets does the Hammerex Seed Storage Pouch hold?+
The pouch holds between 12 and 24 seed packets depending on how thick each one is. Standard British seed packets sit comfortably in the mesh pockets so you can read the labels at a glance. Larger bulb packets take more space, so you fit fewer of those. The mesh pockets keep packets visible without letting them fall out when you carry the pouch upside down. Size is 25 by 18 by 4 cm, about 250 g empty.
Is the pouch suitable for storing seeds long term over winter?+
It is. The 1680D polyester body with PVC backing shields the seeds from light and casual moisture, and the 210D polyester lining keeps the inside clean. For winter storage we suggest keeping the pouch in a cool, dry cupboard rather than a damp shed, because no fabric pouch fully blocks humidity. Add a small silica gel sachet inside the pouch if you live somewhere damp, and your seed viability will be much better the next spring.
How does the wrap-around zipper open and is it easy to use one-handed?+
The two-way wrap-around zipper runs across three sides of the pouch, so it opens flat like a book rather than gaping at the top. That makes it much easier to lay out on a potting bench and see every packet at once. Two zip pulls let you start the opening from either side, which works well one-handed when your other hand is muddy. The zipper is the heavy-duty type, not a lightweight clothing zip.
Does the pouch keep seeds dry if I take it out to the allotment in the rain?+
The outer body is water resistant, so a quick walk in light rain will not soak the seed packets inside. We would still suggest closing the zipper fully before stepping out and not leaving the pouch sitting open on a wet bench. For heavy rain put the pouch inside the Garden Tool Tote or under a coat. Once back indoors, wipe the outside dry and unzip the pouch to let any humid air out before storing.
Is the Seed Storage Pouch a sensible gift for a new gardener?+
It is, particularly for someone with a growing collection of seed packets in random kitchen drawers. The mesh pockets let them see what they have at the start of each season, which usually halves the amount they buy the next year. The pouch arrives boxed from our Yogyakarta workshop and presents well as a single gift. The one-year manufacturing warranty covers the zipper and stitching if anything goes wrong inside the first year.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.