Plain answers from the people who actually make the product. Tap a question to expand.
Is the Scaff4 popular with UK scaffolders?+
Yes — the Hammerex Scaff4 is a popular choice with UK scaffolders working commercial, domestic and industrial sites. The twin double tilted spanner stations match the standard UK 19/21mm and 22mm scaffold spanner combinations, and the leather build handles the daily wear of UK scaffolding work.
Does the Scaff4 fit standard UK 19/21mm scaffold spanners?+
Yes. The twin double tilted spanner holders are sized for the standard 19/21mm and 22mm scaffold spanners used across the UK scaffolding industry. Spanners drop in cleanly at the natural arm angle so you can station and exit one-handed at height.
Is the Scaff4 suitable for NASC-compliant UK scaffolding sites?+
Yes. While tool belts themselves are not subject to a specific UK standard, the Scaff4 is designed to suit NASC member firms. The multiple attachment points support Work At Height (WAH) compliant tool tethers as recommended by UK HSE guidance for any lift above two metres.
What sizes does the Scaff4 come in?+
The Scaff4 is made to fit — available in 30", 32", 34", 36", 38", 40", 42", 44" and 46" waist sizes. Pick your size at checkout and the belt ships in your exact fit with no excess slack and no awkward overhang.
How fast does the Scaff4 ship to the UK?+
48-hour dispatch from the workshop, then 4–6 working days air freight to the UK with tracking provided. Free UK delivery on every Scaff4, no minimum order.
Can I choose the thread colour?+
Yes. Yellow, red or orange contrast stitching is selected at checkout — no upcharge for the standard three. Custom shades outside the three can be quoted by email or WhatsApp.
Is there a discount for buying multiple Scaff4 belts?+
Yes. Buy 2 and save 10%; buy 3 and save 15%. The discount is applied automatically at the quantity step. Useful for scaffold crews kitting out the full team.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.