Plain answers from the people who actually make the product. Tap a question to expand.
Will this holder fit a 2lb or 4lb lump hammer?+
Yes. The holder is sized to fit all major lump hammer brands and models in the 2lb to 4lb weight range, including standard 2.5lb, 3lb and 4lb club hammers from Estwing, Stanley, Bahco and similar UK trade brands. The premium heavy-duty leather and strategically positioned rivet support take the weight of a full-size 4lb head as you walk and bend. Sledgehammers above 4lb are too heavy for a belt-mounted holster.
How does the retaining strap work and is it quick to release?+
The holder uses a secure retaining strap with a quick-release fastening, so the hammer is locked in place during transit and climbing but releases one-handed when you need it. The strap is positioned to clamp across the handle below the head, which keeps the heavy lump hammer head from levering out of the holster on the move. The fastening stays smooth after months of mortar and dust exposure.
What belt width does the lump hammer holder fit and can I get a wider loop?+
The belt loop fits belts up to 60mm (6cm) wide as standard, which covers all common 2 inch trade belts including the Hammerex 2 inch heavy-duty leather work belt. Larger belt loop sizes are available on request - if you run a wider 3 inch framer-style belt, click the WhatsApp quote button and the Hammerex team can fit a custom belt loop in the workshop before dispatch.
Is there a bulk discount for a demolition or groundworks crew?+
Yes. Standard multi-buy pricing applies: buy 2 for 10% off, buy 3 for 15% off, buy 4 for 20% off. For larger crew orders - demolition, scaffolding and groundworks teams typically buy in bulk - message the Hammerex team on WhatsApp with the quantity and UK delivery postcode. We can also bundle the lump hammer holder with the standard hammer and pencil holder for crews running both.
How long does delivery take on the Lump Hammer Belt Holder?+
We dispatch from the Yogyakarta workshop within 3 working days of order, with typical UK delivery around 5 working days from dispatch. The warranty is 1 year against manufacturing defects - stitching failure, rivet failure under normal load, and retaining strap failure. Damage from dropped hammer heads, deliberate impact and sharp tool cuts is not covered. Tracking is provided once your order leaves the workshop.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.