Plain answers from the people who actually make the product. Tap a question to expand.
Will this holder fit a 22oz framing hammer or only a standard claw hammer?+
Both. The hammer station is sized to fit all hammer shaft sizes and most hammer head designs, including 16oz finishing claws, 20oz general-purpose claws and 22oz framing patterns from Estwing, Stanley FatMax and similar UK trade brands. The leather and rivet construction shapes around the head and grips the shaft, so the hammer sits secure as you climb, bend or walk between tasks. Very large rigging axes will not seat.
How many pencils does the pencil station hold and what else fits in it?+
The pencil station holds up to 4 pencils, markers or small nail pouches. That covers a standard carpenter pencil, a Sharpie or Markal marker, a slim ballpoint and a small fixings sachet without crowding the slots. The slots are sized for standard carpenter pencils rather than thick lumber crayons, so very chunky markers may seat only two or three rather than four.
Is there a bulk discount on the hammer and pencil holder?+
Yes. Standard multi-buy pricing applies: buy 2 for 10% off, buy 3 for 15% off, buy 4 for 20% off. For larger crew orders, message the Hammerex team on WhatsApp with the quantity and UK delivery postcode for a custom per-unit price. The holder also features in the Carpenter Starter Pack and Drywall Pro Kit at a bundle saving when paired with the marker holder and other belt essentials.
Will the universal belt loop fit a 2 inch trade belt?+
Yes. The belt loop is universal and fits virtually all belt sizes used in construction, carpentry, scaffolding and roofing, including 2 inch leather belts like the Hammerex heavy-duty leather work belt. The reinforced rivet construction holds shape on a fully loaded belt without flopping, and the heavy-duty stitching takes the weight of a 22oz framing hammer plus four pencils through a full shift.
What does the warranty cover on the Hammer and Pencil Belt Holder?+
We dispatch from the Yogyakarta workshop within 3 working days of order, with typical UK delivery around 5 working days from dispatch. The warranty is 1 year against manufacturing defects - stitching failure, rivet failure under normal load, and the leather body collapsing or splitting. Hammer head impacts on the holder body, sharp tool cuts and deliberate damage are not covered. Tracking is provided once your order ships.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.