Plain answers from the people who actually make the product. Tap a question to expand.
What tools fit in the Electrician Double Pouch Belt Slide?+
The pouch is laid out for a working electrical kit. The 3 main pockets hold pliers, side cutters, electrical screwdrivers, a voltage tester and a knife. The magnetic screw-holder lip catches dropped screws and terminals, the universal hammer holder takes most claw or club hammers, the cable loop carries coiled cable or conduit straps, and the chain hanger keeps multiple rolls of insulation tape to hand.
Does the Double Pouch slide fit a standard trade belt?+
Yes. The slide is built around belts up to 6 cm wide, which covers our 2 inch Heavy Duty Leather Work Belt and almost every other standard trade belt. The slide-on design means no harness threading - drop it onto the belt, set the position so it sits at hip height, and you are working. Two pouches sit either side of the buckle for balanced load.
Is the Electrician Double Pouch suitable for first-fix and second-fix?+
Yes. First-fix electricians use the cable loop and tape chain for routing wire and pulling tape rolls between fixings. On second fix, the magnetic lip catches screws and terminals at the back box while the workstation holds the screwdriver and tester between accessories. The 3-pocket layout absorbs both phases without you having to reload between rooms.
How is the Double Pouch shipped to UK customers?+
It ships free to the UK with no surcharge. From the workshop in Yogyakarta to your address, we plan around 5 working days as the typical delivery window once it leaves us. Orders going to other countries are billed a flat 10 GBP for EMS air freight. Dispatch from the workshop is within 3 working days of your order.
Is the Electrician Double Pouch covered by a warranty?+
Yes, 1 year against manufacturing defects. That includes the stitching, the rivets at the stress points and the structural integrity of the pouch shape. Daily site abrasion, paint marks and the natural softening of the fabric across a long working life are not warranty faults. If a rivet pulls or a seam splits inside the year under fair use, we replace the unit.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.