Plain answers from the people who actually make the product. Tap a question to expand.
How many trowels does the 3 Trowel Roll Holder fit, and what is the maximum blade size?+
The roll holds up to 3 finishing trowels with blades up to 18 inches by 5 inches. Each pocket cushions the blade in transport so edges stay sharp between jobs. We built it as our most compact storage option, so it rolls down small enough to drop into a tool bag or van toolbox without taking up the space a rigid case would.
Can I hang the trowel roll on a workshop wall or van rack?+
Yes. The roll has two reinforced eyelets at the top edge so you can hang it from a workshop board, site wall, or van rack hook. Plasterers tell us they keep it hanging by the workshop door so the day''s finishing trowels are organised and grab-and-go ready. The eyelets sit flush when the roll is laid flat for tool-bag carry.
Is this trowel roll suitable for plasterers, renderers and Venetian finishers?+
Yes. We built the roll for plasterers, renderers and finishing professionals who carry a small finishing set rather than a full kit. The pockets are sized around standard finishing trowel profiles up to 18 inches by 5 inches, so Venetian, skim and render trowels all fit. If your work uses oversized or specialist blades, message us on WhatsApp first and we will confirm fit.
Do you offer multi-buy discounts on the 3 Trowel Roll Holder?+
Yes. The single unit is £28.00. Buy 2 and you save 10 percent, buy 3 you save 15 percent, and buy 4 saves 20 percent. The discount applies automatically in the quote. We see crews buy 3 or 4 at a time so the apprentice and the lead both have one rolled and ready. The discount tier is the same whether your order is for one site or several.
How long does UK delivery take and when do you dispatch?+
We dispatch within 3 working days of confirming your order, then typical UK delivery is around 5 working days from dispatch. The roll is small enough that it fits standard parcel carriers, so timing is reliable. Outside the UK, the Hammerex team quotes air freight on WhatsApp before you commit. The 1 year warranty covers manufacturing defects from the dispatch date.
Where does Hammerex ship from?+
Every Hammerex product is made in our own Yogyakarta, Indonesia factory and dispatched from there via EMS air freight. We don't drop-ship; the same workshop that stitches the leather packs and posts the order.
How long until my order is dispatched?+
Standard dispatch is within 48 hours of order confirmation, posted to EMS. Custom thread colour, custom company branding, and Pro Trade Cover orders add roughly +2 working days to dispatch because they're cut, stitched and finished to spec.
How long does Hammerex UK delivery take?+
Typical UK delivery is 5-6 working days from EMS pickup. We send tracking on dispatch. Free UK delivery is available on selected products; non-UK destinations are confirmed on WhatsApp at checkout.
Is Hammerex a new brand?+
No. Hammerex has been supplying the UK trade through wholesale distribution for over 12 years. We now sell direct from the factory so the buyer keeps the margin the distributor used to take.
Does Hammerex offer custom company branding on belts?+
Yes — most leather belts and tool pouches can be laser-printed with your company name and logo for +£10 per item. Open the "Your company brand name" slider on the product page; our admin confirms artwork with you via WhatsApp and sends a mock-up for approval before production starts.
What is the Hammerex Pro Trade Cover?+
Beyond the standard 1-year defect warranty, the Pro Trade Cover keeps your belt in service for 3 full years on the parts that wear under daily site use — re-stitching, rivet/stud replacement, buckle service, slider replacement, and leather conditioning. You post the belt to us, we fix it and post it back. You pay postage both ways; we cover all labour and materials. Unlimited claims for 3 years from delivery.
Can I get a custom thread colour on a Hammerex belt?+
Yes. Black is the house thread colour and is included free. Six other colours (Yellow, Red, Brown, Orange, Green, White) carry a small per-unit fee and add +2 working days to dispatch while we stitch your order to spec. Selectable on the product page in the "Thread colour" slider.
How do Hammerex multi-buy discounts work?+
Buy 2 saves 10%, buy 3 saves 15% — applied automatically at the quantity step on most products. No code, no waiting. Bulk and trade pricing beyond that is available — message us via the Partners page for a territory-protected wholesale account.
What currencies can I pay in?+
Checkout in GBP, IDR, USD, SGD, AUD, or EUR through Hammerex multi-currency accounts. Live FX, no hidden conversion markup. Your final invoice is in your selected currency.
How are Hammerex products made?+
We use the right material for the job — different leathers across our range, faux leather, and synthetic fabrics where they outperform leather (water resistance, weight, washability). Cutting, stitching, riveting, QC and pack-out all happen under one roof in Yogyakarta. Every unit is inspected on CCTV-recorded QC before pack — no outsourced assembly, no reseller in the chain.
Do you offer wholesale or trade accounts?+
Yes. We run a distribution-partner programme with transparent pricing, protected territories and fair monthly targets — designed around real demand in your market. Retail welcomed from 30 kg mixed product orders. Apply via the Partners page on the site.
How do I track my Hammerex order?+
We send the EMS tracking number on WhatsApp the day your order is dispatched. EMS provides updates from collection through customs to your door — typical UK transit is 5-6 working days. If anything stalls, message us on WhatsApp and we'll chase EMS for you.